Monday, September 3, 2012

Frequently Asked Questions About True Colors


Q: How long has True Colors been in business?
A: Since 1978.

Q: What is the research behind the True Colors methodology?
A: True Colors is an experiential self discovery assessment, the following research is available: No More Dropouts, Validity & Reliability I, Reliability & Validity II, PATS, Interpersonal Communication for Md.Sch. Students.

Q: How do I become a Certified True Colors Facilitator?
A: You will need to attend and satisfactorily complete Certification Training, please  for the schedule and pricing.  Call us at 800-422-4686 and a True Colors Representative will help you with your questions.

Q: How do I progress from Facilitator upward to higher Levels?
A: The entry level to deliver a True Colors presentation is as a certified facilitator, sometimes referred to as a trainer. A Master Trainer is someone who conducts certification trainings and is the next level. This person has experience delivering seminars and has completed a list of requirements. Our highest level is an Executive Trainer. These are the people who work with those wishing to become Master Trainers. Executive Trainers are also certified in multiple Additional Applications. For more information on True Colors facilitator levels you may view our Terminology List or Certifications page to learn about becoming certified.

Q: How can I place an order?
A: Certified Facilitators need to log in to the facilitator-only Get-Connected area of this web site. For the general public, please visit our online store.
We accept Purchase Orders, Master Card, Visa, and American Express (We do not accept American Express from Canada).  Please allow 5-7 working days, regular ground for you to receive once we have the order.  Canada and International, please allow more time.  Please note:  Most True Colors materials are for True Colors Certified Trainers and Facilitators.  You must be a Certified True Colors Facilitator and have signed on file the current Facilitator Agreement to purchase True Colors Facilitator materials.

Q: What True Colors books and materials are available for those that are not facilitators?
A: True Colors has a large selection of books available for public purchase. Please visit our True Colors Store for a selection.

Q: What if I need to return or exchange True Colors books, materials and/or merchandise that I have purchased?
A: Please contact your True Colors Account Representative or Customer Service Representative.  All returns must be in good, resalable condition, and within 30 days of purchase.

Q: I attended a True Colors session a few years ago that my previous employer set up, and I received four nice color cards and it was very enjoyable. I would like to copy these cards and use with my new employer for a departmental meeting. Do I need some kind of approval to do this?
A: Our materials may not be reproduced without express permission from True Colors. Please call us at 800-422-4686 and speak to an Account Representative.

Q: How can I receive permission to photocopy/duplicate/modify?
A: True Colors is protected by strict Copyright Law.  We do have a licensing process for single time or minimal use of the True Colors name and/or methodology. Please  to contact us regarding this.

Q: I would like to develop a program, book, etc?
A: Please contact us regarding this.

Q: What is the difference between a workshop, seminar, class, or presentation?
A: Essentially a seminar, workshop and class are all seminars. A presentation could be a Live Show event or a seminar.

Q: Where do you currently have casts of Actors for the Live Show?
A: California, Illinois, Florida, New York, Oregon, Texas, Puerto Rico, and Canada

Q: What is the largest audience for the live show?
A: We have performed for audiences as large as 1500. Our keynote events can be for any size audience.

Q: I have a unique situation, how can you work the Live Show into my event?
A: We customize our productions to fit the client’s needs no matter what size audience.

Q: What is considered a Non-profit Organization?
A: An organization that does not operate to make a profit and has a 501c3 number (US).

Q: What is considered a Profit Organization?
A: An organization that operates to make a profit.

Q: What is the True Colors Privacy Policy as regards to this web site?
A: Please read our Privacy Policy.

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